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Your Trusted Advisor for California Workers Compensation Insurance

Preferred is dedicated to providing the best combination of price and coverage for California’s business owners and their injured employees.


Our 90% customer retention rate reflects our talented team member’s total commitment to providing personalized and valued services.

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Find a Broker

Find a licensed, professional insurance broker to help you navigate California’s complex workers compensation insurance system.

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Help Injured Workers

Find your step-by-step resource guide for getting your injured employee back to work and back to life.

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Workplace Safety & Health

Our team of professional Risk Advisors work to improve workplace safety and prevent on-the-job injuries. Access our resource library categorized by industry here.

Why Preferred

Personal Service: Customers are not just a policy number with us. We provide direct access points to live people throughout the entire customer servicing chain.


Workplace Safety: Workplace safety is a top priority. Our Risk Advisors offer business owners a wide variety of resources to assist them in operating a safer work environment.


Medical Provider Network: We are the only California insurance provider who operates its MPN with only directly-contracted, best-in-class physicians. This means our customers receive a higher quality of injury management expertise.


Financial Security: Preferred Employers Insurance is a member of W. R. Berkley Corporation, whose insurance company subsidiaries are rated A+ (Superior) by A. M. Best Company.

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Make a Payment, Submit Payroll Audit

To initiate a payment or submit payroll-related records for review, please log in to the secure payment portal or payroll audit submission system using your unique username and password.

Make a Payment

Make a Payment

Access your policy information, current bill, payment history and/or make a payment.

Submit Payroll Audit

Submit Payroll Audit

Upload records, such as payroll ledgers, employee timecards, tax withholding forms, and other relevant documentation required for payroll audits. Verify account information and/or issue a new payment.

How to Get Started

As a new policyholder, there are certain actions we recommend you do first.

Please follow the steps below to help get started.


Provide the Facts About Workers Compensation brochure to each of your current employees and future new hires.


To get this (and other items on our portal), please register first here


Post the Notice to Employees: Injuries Caused by Work (DWC 7) in a noticeable area at all locations where you have employees (such as an employee bulletin board). Spanish versions must be posted where you have Spanish-speaking employees.


We recommend that you display the Fraud Poster in a common area frequented by all employees. Preventing workers compensation insurance fraud begins with educating employees of the consequences of committing this crime.


Get set up for telehealth options with our smartphone app, MPN Plus.

Contact Customer Service

Get in touch with Preferred’s Customer Service Team Members via Hotline 888-472-9001.